Frequently Asked Questions (FAQ)
QUESTION: What are the payment policies and age restrictions for open practice?
ANSWER:
PAYMENT POLICIES AND AGE RESTRICTIONS
The underlying principle: “Everyone who trains pays”
Age restrictions and supervisors
Children aged 0–7 must be accompanied by an adult guardian or supervisor (children under 10 must be supervised when using the trampoline).
A guardian or supervisor does not need to pay the admission fee if they are not participating in the activity. We allow one guardian or supervisor per child to enter free of charge.
The guardian or supervisor is responsible for ensuring the child’s safety while working out at Skillz Gym. For young users, we recommend scheduling visits at times when there aren’t many other people in the gym. This makes working out safer.
We do not recommend that children under 3 years of age use the trampoline.
Children aged 8 and older do not need a guardian or supervisor during practice (note: an exception applies to the trampoline, where a supervisor is required for children under 10), but the guardian is responsible for the child’s safety during practice at Skillz Gym.
Skillz Gym does not have active supervision in the workout areas, so we recommend working out in pairs or small groups.
Coaches, choreographers, personal trainers, etc.
Alone = normal fee
Together with the person(s) being coached = no charge if the coach does not participate in the training session
Tip: Check out the coaching guidelines for private lessons HERE
Question: How does Skillz Gym work?
ANSWER:
GENERAL RULES OF THE HALL
1. Practice your skills safely
2. Be considerate of other trainees
3. No eating in the exercise areas
4. Don't litter
RULES FOR THE ACROBATICS AREA
1. Avoid working out alone
2. Please perform the aerial acrobatics one at a time
3. One at a time into the vault pit (without shoes)
4. One at a time on the trampolines (without shoes)
5. Use of the competition trampoline
To use the trampoline, you must have prior experience jumping on a trampoline. Our trampoline is a large competition trampoline, so it has more bounce than standard trampolines, and therefore special care must be taken when using it.
Skillz Gym does not have active supervision in the workout areas, so we recommend working out in pairs or small groups.
Question: Do I need to set aside a specific time or area for free practice?
ANSWER:
For open practice, you must reserve a spot and time in the gyms, but not in the main hall (acrobatics area, canvas, and mats 1 & 2).
You can find more information here.
You can only make simultaneous reservations for one area per time slot, but you can book multiple consecutive time slots in either the same or different areas. In other words, you can book Room 1 from 12:00 PM to 1:00 PM and Room 2 from 1:00 PM to 2:00 PM, but you cannot book both rooms simultaneously from 12:00 PM to 2:00 PM.
We reserve the right to cancel open training reservations if necessary. You will always be notified of any cancellations personally, either by email or text message.
Question: Can I take private lessons at Skillz Gym?
ANSWER:
Yes, you can. You can schedule private lessons separately with either your personal trainer or one of our partner trainers.
Question: Can anyone offer personal training at Skillz Gym?
ANSWER:
Yes, you can. Below are guidelines for private coaching sessions for coaches, choreographers, personal trainers, etc.
Guidelines for conducting private lessons:
Agree on the payment terms for private lessons with your student
Find out which area in our facility best suits your trainee's training needs
Schedule a training session with your client using the Open Training Calendar
Purchase a drop-in pass either in advance online or at the Skillz Gym front desk
When you arrive, please check in at the information desk, for example:
“I’m offering a private lesson in the acrobatics area for one person. Could you ring it up on my card?”
Pick up your trainee's information at the front desk at the agreed time
The following Vapaaharjoittelu pass options are valid for private training sessions: 1/5/10/15-session passes (not monthly passes)
Coaches, please review the payment policies here
QUESTION: CAN YOU TAKE A BREAK FROM YOUR WORKOUT, FOR EXAMPLE, TO EAT?
ANSWER:
Sure you can—after all, you’ll be wearing the free-practice wristband all day if you want to come back and practice.
QUESTION: Can birthday parties be held at your venue, and how much does it cost?
ANSWER:
You can host an unforgettable birthday party at our venue. Contact us at info@skillzgym.fi and request a quote for your party!
QUESTION: Can COMPANIES, ORGANIZATIONS, OR INDIVIDUALS reserve facilities at Skillz Gym for PRIVATE USE?
ANSWER:
Sure, just send us an email with your preferred date and training platform, and ask for a quote!
QUESTION: What parking options are available at Skillz Gym?
ANSWER:
There is a gravel lot in front of the Salmisaari Sports Center where you can pay for parking using parking apps (including EasyPark). In addition, there is the Salmiparkki parking garage beneath the adjacent office buildings, where you can pay at a payment machine.
There are also 15-minute parking spaces in front of the sports center for drop-off traffic and short-term parking.
The city-owned parking spaces located at the west end of the sports center and along the shore near the courthouse are free in the evenings and on weekends.
Question: Do you accept fitness vouchers?
ANSWER:
Skillz Gym accepts Epassi as a payment method. Once you log in to your account, you can use Epassi to pay.
QUESTION: DO YOU HAVE YOUR OWN CHEERLEADING TEAMS, AND HOW CAN I JOIN THEM?
ANSWER:
At Skillz Gym, we offer acrobatics training, but we do not have our own cheerleading teams. For more information on training opportunities in the Helsinki metropolitan area, please visit the Finnish Cheerleading Association’s website at: www.scl.fi .
QUESTION: I LEFT MY BELONGINGS AT YOUR FACILITY. WHERE CAN I INQUIRE ABOUT THEM?
ANSWER:
Skillz Gym has a lost and found desk where you can look for your lost belongings. You’ll find the lost and found desk on the hall side, next to the acrobatics area. We keep small items and valuables in the office. For more information about your lost items, please contact us at info@skillzgym.fi or at the information desk on site.